Automotive Service Technician - Nashville , Tennessee, United States

  • Field Service Technician, Motorcycle Service Technician, Service Technician
  • Nashville , Tennessee, United States

job description

Automotive Service Technician

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Automotive Service Technician services and repairs vehicles following all established standards and procedures. In addition, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. The Service Technician must deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has experience which may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).

An unrestricted driver's license and a clean driving record and strong physical dexterity and stamina to get the job done are required. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Maintains cleanliness of vehicles while performing service or repairs
  • Performs routine service inspections or tests and completes standard maintenance jobs
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions
  • Follows all shop policy, procedure, safety, and environmental rules
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • High school diploma or GED
  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed
  • Entry Level Tech may have work experience

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

 

If you're highly motivated and willing to work hard, we offer the most competitive pay scale in a professional work environment. We will pay for additional automotive certification training and requirements for Certified and Master Certified Technicians.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

 

Automotive Service Advisor - Nashville , Tennessee, United States

  • Automotive Service Advisor, Service Advisor
  • Nashville , Tennessee, United States

job description

Automotive Service Advisor

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians.

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.

The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that all completed repairs have gone through quality control and/or a road test
  • Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)

Ensures all service level targets are met or exceeded

  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • High school diploma or GED
  • One year of dealer-level or large facility experience preferred
  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

 

Product Specialist - Nashville, Tennessee, United States

  • Product Demonstrator, Product Development, Product Manager, Product Specialist
  • Nashville, Tennessee, United States

job description

Automotive Product Specialist

If you are an enthusiastic self-starter with a passion for selling and you enjoy working with customers, then we want you to be part of our team!

The Product Specialist is knowledgeable or has a willingness to learn about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories.

They present new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.

The ideal candidate may have previous sales experience (in any industry), as well as excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies
  • Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed
  • Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
  • Maintains accurate sales documentation
  • Negotiates sale closure in a clear, concise, and highly ethical fashion
  • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • High school diploma or GED
  • Valid and unrestricted driver's license and clean driving record
  • Bilingual (preferred)
  • Sales experience a plus (any industry)
  • Professional and dependable
  • Able to achieve goals with limited direct supervision
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!